Questions shop owners ask

No. It's month to month with no setup fee, and you can cancel any time by texting us or emailing hello@savedjob.com. If you pay annually, you can ask for the unused months back within the first 30 days under the guarantee.

No. Customers keep calling the number on your trucks and your Google listing. Your phone carrier forwards only the calls you don't answer to a number we give you, usually with a short dial code. Our setup guide walks you through it, and you can turn it off the same way.

The first message comes from a local number and reads like this: "Hi, this is [Your Shop]. Sorry we missed your call! What can we help you with?" Replies are handled by an AI assistant that asks one question at a time: what's wrong, the address, and a time that works. You see every conversation.

It's built not to. It never confirms an appointment on its own, and it never quotes a price unless you've put that price in your FAQ. Anything outside what you've told it gets passed to you. Each conversation is capped, then handed to you to finish.

You get an immediate alert by text. If someone describes a safety issue such as a gas smell, the assistant tells them to leave the area and call 911 or the utility, and alerts you at the same time.

When the assistant has the problem, the address and a time, you get one text with a summary. Reply Y to confirm the time, or N and call them yourself. The customer gets a confirmation text from your shop's text number when you say yes.

We only text people who just called you and didn't reach you, once per missed call, with no repeats inside 24 hours, and we honor STOP right away. We register your shop with the carriers (the A2P 10DLC process) as part of setup. See our texting policy. This is general information, not legal advice.

Carrier registration usually takes about two weeks. Call forwarding can be turned on right away, but texts can only go out once the registration is approved. We give you an expected go-live date when you sign up, and we tell you the moment it's live.

Nothing. The price covers up to 1,000 texts a month, which is far more than most shops use. If you're a heavy user we'll talk to you before anything changes; we won't surprise-bill you.

If we don't help you recover at least one job in your first 30 days, your first month is refunded. Your weekly report shows the leads and bookings, so there's no guessing.

That's fine. This works with any business phone number and doesn't replace your scheduling software. If your current plan already includes missed-call text-back that you're happy with, you may not need us, and we'd rather tell you that than take your money.

An optional add-on for $99 a month. Each month you get short vertical videos and Google Business Profile posts made for your shop, ready for you to approve and publish. It's separate: the text-back service works the same with or without it.