Team & on-call

Summit Heating & Air

Your business

Calls and texts

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Team & on-call

Your team

Everyone here can text the same commands you do (Y 12, N 12, JOBS...) from their own phone. The office gets every lead alert; the on-call tech gets emergencies.

  • DanaOwner
    (719) 555-0100 · dana@summit-demo.test
    Edit
  • MariaOfficeEvery leadBackup
    (719) 555-0111 · office@summit-demo.test
    Edit
  • MikeTech
    Edit
  • JoseTechOn call this week
    Edit
+ Add someone

On call

  • Mike week of Nov 9
  • Jose on call now

The rotation moves to the next tech every Monday. The on-call tech gets emergencies (with you and the office).

If nobody answers

With no backup people, you get a reminder instead. After an hour, the customer gets one text: "Thanks for your patience! We'll call you shortly."

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